Complete POS Feature Set
Everything you need to manage orders, billing, inventory, customers, kitchen operations, and business reporting.
Order Management
Handle every order from table assignment to kitchen tickets. Search drafts by table, waiter, or product and modify orders before billing.
- Table management — assign, merge, and split bills
- Menu customization with categories and sub-items
- Quick search by name, short codes, or category
- KOT generation split by category with priority flags
- KOT for cancelled orders and running orders
- Draft order search by table, waiter, and product
- Order modifications before billing
- Order types: Dine-In, Parcel, Home Delivery
Billing & Invoicing
Flexible billing with service charges, discounts at item or order level, and support for split payments.
- Service charges by order type
- Percentage and fixed discounts
- Item-level and order-level discounts
- Cash and card payment options
- Partial payments support
Inventory & Stock Management
Keep stock accurate with automatic updates on sales and purchases, bundle recipes, and Excel import/export.
- Product categories and bundle/recipe products
- Real-time stock updates and low-stock alerts
- Automatic stock on sale and purchase
- Excel import and export for products
- Supplier and purchase tracking
- Expense, income, and investment management
- Employee attendance and payment tracking
Customer Management
Build lasting relationships with a full customer database, balance tracking, and payment history.
- Customer database with order history
- Balance tracking and customer payments
- Historical ledger for every customer
Kitchen & Staff Management
Keep the kitchen running smoothly with a live Kitchen Display System that tracks every ticket in real time.
- Chef/Kitchen Display System (KDS)
- Live order tracking for kitchen staff
- Prioritized tickets for running orders
Security & Compliance
Control who sees what with role-based access and secure authentication for every user.
- Role-based access: Admin, Waiter/Sales, Sales Admin
- Username and password authentication
Mobile POS
Take orders tableside on iPad or Android tablets — the same power as desktop, in your hand.
- iPad and Android tablet-based billing
- Full POS features on mobile devices
Reports & Analytics
30+ reports across sales, purchase, stock, cash, business health, and payroll.
Product Sale Summary
Product-wise sale and profit for a selected period.
Product Return Summary
Product-wise return summary between dates.
Customer Sale Summary
Customer-wise sale, balance, and profit.
Customer Recovery
Pending balances with recovery targets and completion %.
Sales Person Wise Sale
Sales performance by staff member.
Daily Sale & Profit
Day-by-day sales and profit breakdown.
Monthly Sale & Profit
Monthly sales and profit trends.
Ready to See Shaheen POS in Action?
Get a personalized demo for your business. Available online or as an offline install.